Home › Basingstoke › Alton Facility Services (AFS)
Alton Facility Services (AFS)
Drainage and sewer services covering Basingstoke and 1 nearby areas.
Call 01420 561661 Visit website
What they will and will not do
| Question a customer asks | Answer | Evidence |
|---|---|---|
| Can they come out tonight if my drain is backing up? | Not stated | Not published on their site |
| Will anyone come today? | Not stated | Not published on their site |
| Will they confirm the cost before starting? | Not stated | Not published on their site |
| Is there a charge just to turn up? | Not stated | Not published on their site |
| Can they survey the drain and show me the problem? | Yes | If the blockage returns or there are signs of damage, we can recommend CCTV drain survey or repair work. — source |
| Do I get a report I can send to my insurer? | Not stated | Not published on their site |
| Can they clear roots and fat properly, not just rod it? | Yes | Clear the blockage Where suitable, we use rodding, jetting or other safe methods to restore flow. — source |
| Can they repair without digging up my drive? | Yes | We can advise on drain repairs, excavation, relining or maintenance depending on the defect. — source |
| Can they replace a collapsed section? | Yes | We can advise on drain repairs, excavation, relining or maintenance depending on the defect. — source |
| Do they empty and service septic tanks? | Yes | …surveys, pump stations, rainwater harvesting, water storage, sewage treatment plants, septic tank upgrades and tanker work. — source |
| Can they install or repair a soakaway? | Not stated | Not published on their site |
| Do they work on commercial sites? | Yes | …one-off domestic jobs, estate work, rural properties, facilities managers, developers, commercial premises and sites where downtime, flooding, water resilience or compliance issues need to be handled properly. — source |
| Is the repair guaranteed in writing? | Not stated | Not published on their site |
Services listed
Blocked drain clearance · CCTV drain surveys · High-pressure jetting · Drain repairs · No-dig relining · Septic tank emptying · Cesspit emptying · Soakaway installation · Commercial drainage · Drain surveys for homebuyers · Tanker services · Sewage treatment plants
Coverage and contact
Base: —. Covers Basingstoke plus Henley-on-Thames. Phone 01420 561661. Website altonfs.com.
How this profile was built
Details come from the firm's own website and public listings. Each capability answer was read from a named page (linked above) and recorded on 2026-11-07. Where a firm has not published something, the answer says "Not stated" rather than assuming. If you are the business and something here is wrong, it should be corrected — a wrong phone number is worse for you than for us.