Thames Valley Drains

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Basingstoke Drains

Drainage and sewer services covering Basingstoke.

Call 01256 541170 Visit website

7/13questions answered
2026-11-07last checked

What they will and will not do

Question a customer asksAnswerEvidence
Can they come out tonight if my drain is backing up? Not stated Not published on their site
Will anyone come today? Not stated Not published on their site
Will they confirm the cost before starting? Not stated Not published on their site
Is there a charge just to turn up? Yes No Call-Out Charge We never charge a call-out fee to attend your blocked drain or drainage problem anywhere in our service area. — source
Can they survey the drain and show me the problem? Yes Whether you need a pre-purchase drain inspection or detailed fault diagnosis, our expert team uses the latest technology to provide clear reports and … — source
Do I get a report I can send to my insurer? Yes Following the survey, we provide a comprehensive report with clear findings and recommended solutions tailored to your property in Hampshire. — source
Can they clear roots and fat properly, not just rod it? Yes Our team uses drain jetting and specialist tools to clear blockages without damaging your drainage system. — source
Can they repair without digging up my drive? Yes …On Repair Works We provide a written guarantee for drainage repairs including patching, relining or excavation, giving peace of mind. — source
Can they replace a collapsed section? Yes …We provide a written guarantee for drainage repairs including patching, relining or excavation, giving peace of mind. — source
Do they empty and service septic tanks? Not stated Not published on their site
Can they install or repair a soakaway? Not stated Not published on their site
Do they work on commercial sites? Not stated Not published on their site
Is the repair guaranteed in writing? Yes Guarantees On Repair Works We provide a written guarantee for drainage repairs including patching, relining or excavation, giving … — source

Services listed

Blocked drain clearance · CCTV drain surveys · Drain repairs · No-dig relining · Septic tank emptying · Soakaway installation · Commercial drainage · Tanker services

Coverage and contact

Base: —. Covers Basingstoke . Phone 01256 541170. Website basingstoke-drains.co.uk.

How this profile was built

Details come from the firm's own website and public listings. Each capability answer was read from a named page (linked above) and recorded on 2026-11-07. Where a firm has not published something, the answer says "Not stated" rather than assuming. If you are the business and something here is wrong, it should be corrected — a wrong phone number is worse for you than for us.