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Drain Detectives
Drainage and sewer services covering Henley-on-Thames and 2 nearby areas.
Call 01491 263 365 Visit website
What they will and will not do
| Question a customer asks | Answer | Evidence |
|---|---|---|
| Can they come out tonight if my drain is backing up? | Not stated | Not published on their site |
| Will anyone come today? | Not stated | Not published on their site |
| Will they confirm the cost before starting? | Yes | …Detectives aim to give the best value for money price for clearing blocked drains, with fixed prices offered wherever possible. — source |
| Is there a charge just to turn up? | Yes | For a FREE quote or expert advice regarding choosing the right drain inspection or drain survey for your property, call 0800 357 9371 … — source |
| Can they survey the drain and show me the problem? | Yes | From emergency blockages to detailed CCTV drain surveys and repairs, our engineers have the equipment and experience to help. — source |
| Do I get a report I can send to my insurer? | Yes | Our drain survey report will list the defects, with recommendations for all drain repairs. — source |
| Can they clear roots and fat properly, not just rod it? | Not stated | Not published on their site |
| Can they repair without digging up my drive? | Yes | …range of drain repair methods - we can repair using no-dig technology, drain relining or when required, drain repairs using excavation. — source |
| Can they replace a collapsed section? | Yes | can repair using no-dig technology, drain relining or when required, drain repairs using excavation. — source |
| Do they empty and service septic tanks? | Yes | Learn more Septic Tanks Septic tank, cesspit and liquid waste services for domestic and commercial properties, including emptying and … — source |
| Can they install or repair a soakaway? | Not stated | Not published on their site |
| Do they work on commercial sites? | Yes | …Drain Detectives provides a complete range of drainage services for domestic and commercial customers across the South East. — source |
| Is the repair guaranteed in writing? | Yes | Our drain engineers are available 24 hours a day, 365 days a year whenever you need us. ✔ Guaranteed Work Successfully cleared blocked drains and quoted remedial works are covered by our guarantee for that additional … — source |
Services listed
Blocked drain clearance · CCTV drain surveys · High-pressure jetting · Drain repairs · No-dig relining · Septic tank emptying · Commercial drainage · Drain surveys for homebuyers
Coverage and contact
Base: RG9. Covers Henley-on-Thames plus Reading, Maidenhead. Phone 01491 263 365. Website draindetectives.co.uk.
How this profile was built
Details come from the firm's own website and public listings. Each capability answer was read from a named page (linked above) and recorded on 2026-11-07. Where a firm has not published something, the answer says "Not stated" rather than assuming. If you are the business and something here is wrong, it should be corrected — a wrong phone number is worse for you than for us.