Happy Drains
Drainage and sewer services covering Reading and 3 nearby areas.
Call 0118 918 9107 Visit website
What they will and will not do
| Question a customer asks | Answer | Evidence |
|---|---|---|
| Can they come out tonight if my drain is backing up? | Not stated | Not published on their site |
| Will anyone come today? | Yes | Our engineer arrived the same day, ran a CCTV survey, and identified extensive root ingress through a displaced clay joint roughly 8 metres from the house. — source |
| Will they confirm the cost before starting? | Yes | We confirm the price for the work before we start — fixed and upfront, no hidden fees. — source |
| Is there a charge just to turn up? | Not stated | Not published on their site |
| Can they survey the drain and show me the problem? | Yes | the cause is structural — root ingress, a collapsed section, displaced joints — we run a CCTV survey and show you exactly what we're seeing, on screen, before recommending a repair. — source |
| Do I get a report I can send to my insurer? | Yes | 4 Written outcome & fixed quote Every job ends with a written report through our Drainify platform — photos or video where relevant, the cause, and a fixed quote for any follow-up … — source |
| Can they clear roots and fat properly, not just rod it? | Yes | including traditional drain rods, mechanical cleaning equipment, specialist cutters, and high-pressure water jetting. — source |
| Can they repair without digging up my drive? | Yes | …high-pressure jetting, removed the root mass, and the following week installed a short CIPP liner across the damaged section — no excavation, no garden disruption. — source |
| Can they replace a collapsed section? | Yes | …and the following week installed a short CIPP liner across the damaged section — no excavation, no garden disruption. — source |
| Do they empty and service septic tanks? | Yes | Off-Mains Drainage Septic tanks, treatment plants, and cesspits — emptying, surveys, and compliance with the General Binding Rules. — source |
| Can they install or repair a soakaway? | Not stated | Not published on their site |
| Do they work on commercial sites? | Yes | Commercial surveys, build-over surveys and larger sites are quoted on a per-job basis — call us with a quick description of the … — source |
| Is the repair guaranteed in writing? | Yes | We provide fully guaranteed drain repairs , tailored to the condition of your system and the most practical solution for your property. — source |
Services listed
Blocked drain clearance · CCTV drain surveys · High-pressure jetting · Drain repairs · No-dig relining · Septic tank emptying · Root removal · Tanker services
Coverage and contact
Base: —. Covers Reading plus Henley-on-Thames, Maidenhead, Slough. Phone 0118 918 9107. Website happydrains.co.uk.
How this profile was built
Details come from the firm's own website and public listings. Each capability answer was read from a named page (linked above) and recorded on 2026-11-07. Where a firm has not published something, the answer says "Not stated" rather than assuming. If you are the business and something here is wrong, it should be corrected — a wrong phone number is worse for you than for us.